Retrieving shipping documents and tracking updates with the v1 API

To retrieve shipping documents and tracking updates, you must use the v1 API webhook system.

When placing an order, you have to provide with the url_push parameter the url that will be used for the webhook. You can choose to use a URL specific to your e-commerce order (ex: https://callback?order_id=1) or a generic URL and base yourself on the order reference Boxtal which will be included in the callback to determine which e-commerce order the callback is linked to.

Callback payloads are detailed in the POST /order endpoint API documentation.

The document availability callback also allows you to retrieve the carrier's tracking number.